Request a return or an exchange

To request a return or exchange please enter the email address you used to purchase your goods and the order number. Please note that you can make a return/exchange within 14 days after receiving your order.

As part of our ongoing service improvements and due to technical updates, return requests will be accepted starting June 10, 2025. For orders placed between May 22 and May 28, returns will remain accepted until June 15, 2025.