The sizes match the item label sizes which appear on our site.
Women's shoes are available in European sizes, while Men's shoes are available in UK sizes. We strongly recommend that you refer to the size guide to find your Roger Vivier size.
You'll find a size guide on the Item description page in order to assist you in selecting your size. If you need further assistance, please contact us.
With our "reserve in-store" service, you can place an order for pick-up at your nearest Boutique.
Select the item and size, and then select your nearest Boutique from our store list.
Complete the request by clicking on "reserve in-store".
If you prefer to reserve an item by ordering it over the telephone, please contact us.
The "Find in-store" service allows you to verify the availability of items seen online at our Roger Vivier Boutiques.
Select the desired item and size, and select your nearest Boutique from our Store List in order to verify the product's availability.
If you need further assistance, please contact us.
If a product that you are interested in purchasing is "sold out", we suggest that you add this product to your Wishlist.
That way, we will contact you via email as soon as the item becomes available.
Keep in mind that you can take advantage of our "find in-store" service, which notifies you of item availability at our Roger Vivier Boutiques.
If you need further assistance, please contact us.
Selected special looks may be purchased in advance online. Pre-ordered products will be reserved for you and sent as soon as they become available.
Delivery times are indicated online in the item description, as well as in the order confirmation email, which will be sent as soon as the purchase has been successfully processed.
If your order includes pre-ordered items with different delivery dates, you will receive the items separately.
The purchase of pre-ordered items can be made using Visa, MasterCard, American Express, JCB, Diners Card, Carte Bleue, Discover, Maestro , Visa Electron, or PayPal.
As soon as an order is complete, a payment authorization will be automatically processed to verify the validity of the card and available funds. However, the order amount will not be debited at this phase. The amount will be debited when the item(s) has been shipped, and an email confirmation will be sent to you.
In the event that you have chosen to pay for your item(s) via Sofort, the total amount will be debited from your account when your order has been confirmed.
Genuine Roger Vivier items are exclusively sold through a network of Boutiques that are directly managed by Roger Vivier; at a selection of franchisees, large warehouses, specialized stores; and on rogervivier.com.
Unfortunately, counterfeit Roger Vivier items are sold on websites with registered domain names that use the Roger Vivier brand name or slight variations of the brand name with additional words such as "bags," "outlet," "authentic," or "genuine." These words are specifically chosen by traffickers of counterfeit goods to deceive clients and get them to trust their websites. To report a counterfeit Roger Vivier item or a suspicious website, we invite you to contact us. Please provide a detailed description of the item, the website from which the purchase was made, the name of the vendor, the type of product, the website address, etc. We appreciate your help in the fight against counterfeit items, and we'd like to remind you that the official Roger Vivier website is: www.rogervivier.com.
Unfortunately, counterfeit Roger Vivier items are sold on websites with registered domain names that use the Roger Vivier brand name or slight variations of the brand name with additional words such as "bags," "outlet," "authentic," or "genuine." These words are specifically chosen by traffickers of counterfeit goods to deceive clients and get them to trust their websites. The official Roger Vivier website is: www.rogervivier.com.
All items sold on rogervivier.com are covered by a Legal Compliance Guarantee.
If you purchase a product on rogervivier.com and notice any defects or compliance problems - strictly within the Legal Guarantee notice period - please Contact us.
The Customer Service Team will quickly reply to your claim and assist you in the steps to follow. For further information regarding the applicability of the Legal Compliance Guarantee, please consult Section 12 of our Terms and Conditions.
All Roger Vivier products are exclusively produced at our workshops in Italy.
Our team of skilled artisans use the finest materials to craft each piece with precision and care, ensuring that each stage of production reflects the Maison’s values of creativity, rarity and craftsmanship.
Roger Vivier provides after-sales services for products purchased on Rogervivier.com, at Roger Vivier stores, and from authorized Roger Vivier retailers.
All of our Roger Vivier stores offer repairs, and our staff would be delighted to provide you with a quote. Our trained Client Advisors offer the best advice and price, if any, for the required repairs. The full list of our stores is available at our Store Locator.
SHIP YOUR REPAIR
If you are unable to access a Roger Vivier store, feel free to contact us.